Contact & Policies

  • info@florablends.com

  • Orders are processed within 1-2 business days. Standard shipping in the continental U.S. takes 3-7 business days. You will receive a tracking email once your order ships.

  • We are unable to accept returns at this time. We appreciate your understanding and support. If you would like further clarification please reach out to our team at info@florablends.com.

  • 1. Product Use and Claims

    The products offered by Flora Blends are intended for use by individuals seeking a natural, sensory smoking experience. Any claims regarding the effects of our products, such as "relieves stress" or "aids in relaxation," are based on anecdotal evidence and traditional uses of the herbs and flowers. These statements have not been evaluated by any regulatory authority, and our products are not intended to diagnose, treat, cure, or prevent any medical condition. Individual experiences may vary, and Flora Blends does not guarantee specific results from the use of its products. Users should consult with a healthcare professional before using our products, especially if they have any underlying health conditions.

    2. Allergen Disclosure

    Flora Blends' products are made from a variety of herbs and flowers. While we take precautions to avoid contamination, our products may contain traces of allergens such as pollen or other botanical substances due to potential cross-contamination. If you have any known allergies to herbs, flowers, or related plant products, please consult with a healthcare professional before using our products. Flora Blends is not liable for any allergic reactions that may occur.

    3. Legal Compliance

    Flora Blends operates in compliance with all applicable U.S. laws. Our products are sold exclusively within the United States and are intended for use in states where they are legally permissible. We do not ship internationally at this time. It is the responsibility of the consumer to ensure that our products are legal in their jurisdiction and to comply with any local laws or regulations. Flora Blends makes no representations or warranties regarding the legality of its products outside the United States.

    4. Customer Experience

    The effects and experiences of using Flora Blends' products can vary significantly between individuals. Factors such as individual body chemistry, environment, and method of use can influence the outcome. Flora Blends does not guarantee that every user will experience the same effects and disclaims any liability for unexpected or undesirable outcomes. Users purchase and use our products at their own risk.

    5. FDA and Other Regulatory Disclosures

    The products offered by Flora Blends have not been evaluated by the U.S. Food and Drug Administration (FDA) or any other governmental agency. These products are not intended to diagnose, treat, cure, or prevent any disease. Users should consult with a healthcare provider before using any herbal products, especially if they are pregnant, nursing, have any pre-existing medical conditions, or are taking any medications.

    6. Limitation of Liability

    Flora Blends and its co-founders disclaim any liability for any damages, losses, or injuries that may occur from the misuse or unintended use of our products. By purchasing and using our products, you agree to use them responsibly and in accordance with all applicable laws. Flora Blends shall not be held responsible for any adverse effects or consequences resulting from the improper or unintended use of its products. Users assume full responsibility for the use of our products.

    7. Age Restrictions

    Our products are intended for use by individuals aged 18 and over. By purchasing our products, you confirm that you are of legal age in your jurisdiction to purchase and use such products. Flora Blends is not liable for any purchases made by minors in violation of this policy.

    8. Shipping, Returns, and Refunds

    Flora Blends ships products within the United States only. We take great care in packaging and shipping our products, but once a package is handed over to the shipping carrier, Flora Blends is not responsible for any delays, damages, or losses that may occur during transit. We offer refunds and exchanges under certain conditions as outlined in our return policy, but we do not guarantee that all returns will be accepted. Any disputes regarding shipping must be taken up directly with the shipping carrier. Please refer to our Returns Policy for more details.

    9. Third-Party Links and Products

    Flora Blends may include links to third-party websites or sell third-party products as part of our offerings. These third-party sites are not under our control, and Flora Blends is not responsible for the content, privacy practices, or actions of these third parties. The inclusion of any link does not imply endorsement by Flora Blends. Users should review the terms and conditions and privacy policies of any third-party websites they visit and exercise discretion when interacting with third-party content.

    10. Intellectual Property

    All content on the Flora Blends website, including but not limited to text, images, graphics, and logos, is the intellectual property of Flora Blends or its licensors and is protected by copyright and trademark laws. Unauthorized use of any content from this website is prohibited. Any reproduction, distribution, or modification of our content without express written permission from Flora Blends is strictly forbidden.

    11. Surgeon General's Warning

    Smoking is hazardous to your health. The Surgeon General advises that smoking may cause lung cancer, heart disease, emphysema, and may complicate pregnancy. Even smoking products that are tobacco-free, nicotine-free, and additive-free, like those offered by Flora Blends, can still pose health risks. Pregnant women, individuals with respiratory conditions, or those with pre-existing health conditions should avoid smoking any products. Consult with a healthcare provider before using any smoking products.

    Privacy Policy

    1. Introduction

    Flora Blends ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.florablends.com, and purchase our products. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

    2. Information We Collect

    a. Personal Information:
    When you visit our website, create an account, or make a purchase, we may collect personal information such as your name, email address, phone number, shipping and billing address, payment information, and any other information you provide to us.

    b. Non-Personal Information:
    We may also collect non-personal information automatically as you navigate through the site. This may include usage details, IP addresses, browser type, and information collected through cookies and other tracking technologies.

    c. Cookies and Tracking Technologies:
    We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, you may not be able to use some portions of our website.

    3. How We Use Your Information

    We use the information we collect for various purposes, including:

    • To process and fulfill your orders

    • To communicate with you about your account or orders

    • To provide customer support

    • To improve our website and products

    • To send promotional materials, newsletters, and other information about Flora Blends (you may opt-out of receiving these communications at any time)

    • To comply with legal obligations

    4. Sharing Your Information

    We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following situations:

    • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processors, shipping companies, and email service providers.

    • Legal Compliance: We may disclose your information if required by law, in response to legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or that of our customers or others.

    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

    5. Data Security

    We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect your data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights and Choices

    You have certain rights regarding your personal information:

    • Access and Correction: You may request access to or correction of the personal information we hold about you.

    • Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.

    • Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have to retain it.

    • Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may also opt-out of certain cookies and tracking technologies through your browser settings.

    7. Third-Party Links

    Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

    8. Children’s Privacy

    Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information from our files.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.